CPAP Resource Hub

Welcome to the CPAP Resource Hub

This is your trusted starting point for everything you need to begin CPAP therapy with confidence.

Whether you're preparing for your first class or exploring resources along the way — you're in the right place.

Watch the short video to get oriented, or scroll down to begin your class preparation. Need support? Click the Assistance tab in the bottom-right to find answers and contact our team.

Class Preparation

We’re delighted you’ve booked your CPAP Treatment Class! To ensure a smooth and successful experience, please complete the steps below before your appointment. You’ll find all the links and details in the confirmation email sent immediately after booking—if you can’t locate it, check your Spam/Junk folder. If you still need help, click the “Assistance” tab in the bottom-right.

Jane EMR Access

(Login via Jane)

Insurance & Payment

(Click Tile)

Appt. Intake Form

(Jane App & Email)

Equipment Pickup

(48–72 hrs pre-appt.)

Class Access & Tech Check

(Click Tile)

📋 Optional Pre-Class Checklist

Not required—just a handy checklist that you may view and/or print to track your prep.

Pre-Class Checklist (PDF)

Measuring Success

It’s important to manage expectations when beginning your CPAP journey. Like any new habit, adaptation can take time. Some people experience relief immediately; others progress more gradually. View this as a journey with ups and downs, but keep focused on your long-term benefits.

Tips & Reminders:

Reconnect with your “why.” Whether it’s health, family, or focus—your reason matters.
Success starts with perspective: stay patient, stay consistent, and aim for progress—not perfection.
Minor discomfort shouldn’t derail progress. Take control early and adapt the setup to work for you.
It’s okay to slip—but returning quickly matters. Consistency is key.
Consider the risk of untreated apnea on your energy, mood, relationships, and health — Own the Night. Seize the Day.

We’re here for you. You’re not alone in this. If something isn’t working, tell us—we’ll help make it right. And don’t hesitate to lean on the people around you. Support makes all the difference.

Insurance & Payment

Most patients receive partial or full coverage for CPAP through extended health benefits. Follow the steps below—then submit your claim with the documentation we provide.

Check your benefits

Confirm you have extended healthcare coverage for CPAP therapy.

Call your insurer

Ask about your CPAP coverage details (see FAQs for exact questions).

Submit intake form & make payment (Step 3)

We’ll call you or send a secure payment link once your intake details are received.

We prepare your documents

We’ll provide your sleep study results, prescription, paid invoice, and (if required) your insurer’s claim form.

Submit your claim

Upload or send your documentation to your insurer as instructed.

Receive reimbursement

Tip: Keep copies of everything you submit.

Coverage & Price

$2,700

“Reasonable & Customary”

Included: CPAP unit, mask, accessories, initial & lifetime support (remote & in-person), real-time warranty replacement, rush support, troubleshooting, and access to our clinical team.

Note: Some plans cover amounts beyond the base price. If eligible, we’ll help allocate additional product/support accordingly.

Insurer FAQs

What should I ask my insurer?

Am I covered for CPAP?
Is coverage full or partial? If partial, what amount or %?
Are there eligibility criteria (e.g., AHI or severity)?
Are masks, hoses, and accessories covered?
How often can I replace my mask and hose?
How often can I replace the CPAP device?
What paperwork is required to complete the claim?

What documents does Rebel provide?

Sleep study results, prescription, paid invoice, and your insurer’s claim form if needed.

Where do I make payment?

Once you’ve submitted your patient intake form (with insurance details), our team will provide a secure payment link or contact you by phone.

Class Access & Tech Check

We’ll use Google Meet, a secure, encrypted video platform that complies with PIPEDA and applicable provincial health-privacy laws in Canada. No private medical information will be shared during this class.

Note: If you experience trouble connecting to the video call, click the Assistance tab in the bottom-right corner and submit a message outlining your concern. This will be monitored during the session.

Open video in a new tab

Troubleshooting: Audio issues (YouTube) Troubleshooting: Google Meet on Mac (YouTube)

Step A: Complete steps 1–4 in the Class Preparation section above. This is Step 5.
Step B: Locate your Google Meet invite link in your confirmation email or Jane account.
Step C: Join from a computer if possible; you do not need your microphone or camera for this class.
Step D: Test your connection and speakers before class (microphone/camera can remain off).
Step E: Sign in a few minutes early — classes begin on time.

A computer is preferred to enhance your class experience; however, if you choose to use a phone, please ensure it is positioned on a stable surface so your hands are free to take notes, manage equipment, and participate comfortably.